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Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎02-17-2020 07:14 AM

HP Recommended
Product: Deskjet Advantage 3700
Operating System: macOS 10.14 Mojave

20200217_214854.jpg

 hello can anyone please help me with this. It just keeps on blinking i already tried checking the cartridge amd all possible paper jams but still no use. It only blinks e for error. Someone help

1 REPLY 1

‎02-17-2020 07:29 AM - edited ‎02-17-2020 07:33 AM

HP Recommended
@Anna101 
Hello,

In order to palliate this incident, please clean the printer's paper rollers with an automated tool.
  1. Turn on the printer.
  2. Remove any paper from the input tray.
  3. Press and hold the Power button, press the Cancel button () three times, press the Start Copy Color button () seven times, and then release the Power button.
    The printer makes some noise for approximately one minute. Wait until the printer stops making noises before you proceed.
  4. Try to print.

I remain at your disposal in case of need.

Best regards,:Wink:



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