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HP Recommended

@sousase

 

Which application are you using to print. Eg: Preview, Pages, Word, Adobe?

What's the printer model?

Let me know!

Senan6806


I am an HP Employee

HP Recommended

Hi, I am trying to print checks from Sage 50 US Edition using an Officejet Pro 8100. It used to print with no problems, but stopped printing back to front about 2 months ago.

 

Thanks

HP Recommended

@sousase

 

Updating Sage 50 US Edition and the software on Mac may resolve the issue. Let's try these steps:

Please ensure the printer is up-to-date with its firmware. If you are unsure, you may user the steps available here to update the printer firmware.

Once the printer is up to date with its firmware, use the steps available here to update the software on Mac. 

Instructions on how to update Sage 50 US Edition can be found here

Keep me posted!

 

 

Senan6806


I am an HP Employee

HP Recommended

Is there a way to solve this issue on a Mac as well? Also, is there a reason that HP decided to default the printer to reverse order? 

HP Recommended

@RLJ2

 

Print settings typically varies from Applications on Mac OS.

Which application are you using to print?

Is the default print setting of Preview or Pages set to reverse printing?

 

Senan6806


I am an HP Employee

HP Recommended

I am running Windows 7 professional and printing from the Sage 50 accounting software. Restating the issue, when I go to advanced print settings and select print back to front, the setting defaults to front to back.

HP Recommended

@sousase

 

Have you tried updating Sage 50 accounting software and printer firmware?

Does it happen if you print from Word or Notepad?

 

Senan6806


I am an HP Employee

HP Recommended

The only time I have to print back to front is in Sage 50 so that checks print in the correct number order. I re-installed the printer firmware based on comments earlier in this (or a different) thread and I keep Sage up to date with every release.

 

Steve

HP Recommended

@sousase

 

Let's try saving the preferred print settings as the default settings for all print jobs. Here is how to do it:

1.) Search for and open 'Control panel', then click Devices and Printers in the search results.

2.) Right-click the icon for your printer, then click Printer properties.

Right click your printer and select Printer properties

 

3.) Click the Advanced tab, then click Printing Defaults.

Click Printing Defaults on the Advanced tab in Printer Properties

 

4.) Change any settings you want as defaults in the Printing Defaults window, then click OK.

Let me know how it goes!

 

 

Senan6806


I am an HP Employee

HP Recommended

i cant figure out how to get my printer to print the last page first.. all these other answers i see are for windows.. but i'm running off of the hpchromebook.. help please?

 

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