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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Printer prints too small or cuts off part of the page

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04-29-2021 07:25 AM
Good afternoon. When I print from Open Office, my pages are not full size but look to be 3/4s of the page, even though A4 is selected; when I print a web page, the printer cuts off the left hand side of the page. I've always been printer-savvy but smart printers are difficult to set up!
Many thanks in advance for any help. I have a disability that makes it difficult for me to trawl through the site so any advice greatly appreciated. Best wishes.
Solved! Go to Solution.
Accepted Solutions
04-29-2021 09:59 AM
====================================================================
Welcome to the HP Community.
Be Aware:
Do not respond to individuals who include phone numbers or email addresses in public posts.
Do not respond to individuals who ask you to provide private information in a public Post.
These people might be scammers trying to steal your information / money.
====================================================================
If you have not done so,
Download and install the Full Feature Software (full driver) for your printer.
Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
- Home Page - HP Easy Start
- Open Category Software and Drivers
- Topic: Software-Utility
- Download-and-Save the current version of the Easy Start wrapper to install your print software
- If using USB: Disconnect the USB cable between the printer and computer before installing the software.
- Right-Click on the downloaded package and "Run as Administrator" to start the installation
- Select to install the “Full Driver” / “Full Feature Software”
- If using USB: Connect the cable when instructed to do so (near the end of the installation process).
- After the software is installed, Restart the computer and log in.
Notes >> Easy Start... The Journey
- About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
- You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
- If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
- Full driver provides print and scan functions supported by your printer.
========================================================================
That should be enough, I think, for the software.
"Open Office"
Print Settings...
Not sure what Open Office provides as a means to get to the Printer Properties
Printer Properties are used to confirm / adjust the Shortcut to be used for the current job
In the Tabs for that shortcut, set / adjust the related settings for the job.
At the least, select the Shortcut for Everyday printing (or similar) and to make sure the paper size is correct.
In general, the types of settings you need are in the main Word > File > Print menu
General Example - Print from Word
Word_Test_3X5_card_Portrait_1
What else?
I would guess that your printer knows what size paper is loaded in the printer.
Nonetheless, you can check the setup and - if needed - adjust the current / default Tray and Paper Management settings.
Example
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
What else?
Export your document to PDF
Open the PDF file in Adobe Reader DC
Click the Print icon
Adjust the settings on the main menu
Open Properties > Set / Check any setup > Click OK to save any changes and exit the Properties menu
Back on the main menu, when ready - Click to Print
Example
Note: Unsure of the results? Select to print just one or two pages of the document to test.
Manage Print Output with Print Preview_PDF_1G
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP DeskJet 2632 All-in-One Printer
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
04-29-2021 09:59 AM
====================================================================
Welcome to the HP Community.
Be Aware:
Do not respond to individuals who include phone numbers or email addresses in public posts.
Do not respond to individuals who ask you to provide private information in a public Post.
These people might be scammers trying to steal your information / money.
====================================================================
If you have not done so,
Download and install the Full Feature Software (full driver) for your printer.
Method - Use the Easy Start Wrapper to Install the Full Feature / Full Driver Software
For printers that support the option,
Use the Easy Start wrapper to install and configure the printer software.
- Home Page - HP Easy Start
- Open Category Software and Drivers
- Topic: Software-Utility
- Download-and-Save the current version of the Easy Start wrapper to install your print software
- If using USB: Disconnect the USB cable between the printer and computer before installing the software.
- Right-Click on the downloaded package and "Run as Administrator" to start the installation
- Select to install the “Full Driver” / “Full Feature Software”
- If using USB: Connect the cable when instructed to do so (near the end of the installation process).
- After the software is installed, Restart the computer and log in.
Notes >> Easy Start... The Journey
- About 2/3 of the way through the setup, you will be given the opportunity to select the software - select the "Full Driver" set (as opposed to the basic driver or other application).
- You can skip / ignore suggestion(s) that you add the HP Account – you’ll need the account at some point, for now, you can skip this suggestion (as many times as it insists it’s a good idea) during the full driver software installation.
- If you see it, you can skip / ignore suggestion(s) regarding Instant Ink subscription. Instant Ink subscription is NOT mandatory.
- Full driver provides print and scan functions supported by your printer.
========================================================================
That should be enough, I think, for the software.
"Open Office"
Print Settings...
Not sure what Open Office provides as a means to get to the Printer Properties
Printer Properties are used to confirm / adjust the Shortcut to be used for the current job
In the Tabs for that shortcut, set / adjust the related settings for the job.
At the least, select the Shortcut for Everyday printing (or similar) and to make sure the paper size is correct.
In general, the types of settings you need are in the main Word > File > Print menu
General Example - Print from Word
Word_Test_3X5_card_Portrait_1
What else?
I would guess that your printer knows what size paper is loaded in the printer.
Nonetheless, you can check the setup and - if needed - adjust the current / default Tray and Paper Management settings.
Example
Open your favorite browser > type / enter Printer IP address into URL / Address bar
Tab Settings > Preferences > Tray and Paper Management
If applicable, check the Advanced section (at the bottom of the Tray and Paper Management menu)
Click Apply to save changes
What else?
Export your document to PDF
Open the PDF file in Adobe Reader DC
Click the Print icon
Adjust the settings on the main menu
Open Properties > Set / Check any setup > Click OK to save any changes and exit the Properties menu
Back on the main menu, when ready - Click to Print
Example
Note: Unsure of the results? Select to print just one or two pages of the document to test.
Manage Print Output with Print Preview_PDF_1G
HP Printer Home Page - References and Resources – Learn about your Printer - Solve Problems
“Things that are your printer”
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP DeskJet 2632 All-in-One Printer
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"
04-29-2021 02:11 PM
You are welcome.
The story behind the name...
Sure thing Mrs. Gruffs. Smiling.
There's always a story behind usernames that we choose.
We've seen some really great user names in the Community.
Good Luck.
Stay Safe.
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question Resolved / Answered, Click "Accept as Solution"