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HP Recommended
Hp Deksjet 1050 J 410
Microsoft Windows 7 (64-bit)
I had used this printer for four years. Three days ago its suddenly going "idle" wont work.

I have tried pluged and unpluged all connectors.
I have instaled and uninstaled the software. But not change anything.

Please help
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@hasyarri

Welcome to the HP Forums. I would be happy to help you with your HP Deksjet 1050 printer. I understand that you are getting printer offline error and you have already done some preliminary troubleshooting. 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Set the default printer and unpause printing.
  • Reset the printer and check the connection status.
  • Make sure the correct port is selected.
  • Create a manual connection.
  • Add a second printer device to Windows.
  • Reinstall the printer using HP Printer Assistant.

Click here to refer the document and perform troubleshooting steps mentioned above to fix this issue.

Let me know how it goes.

I hope it helps and if you feel I have answered your question and concerns,

Please mark this post as a solution accepted and Kudos would also be appreciated.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@hasyarri

Welcome to the HP Forums. I would be happy to help you with your HP Deksjet 1050 printer. I understand that you are getting printer offline error and you have already done some preliminary troubleshooting. 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Set the default printer and unpause printing.
  • Reset the printer and check the connection status.
  • Make sure the correct port is selected.
  • Create a manual connection.
  • Add a second printer device to Windows.
  • Reinstall the printer using HP Printer Assistant.

Click here to refer the document and perform troubleshooting steps mentioned above to fix this issue.

Let me know how it goes.

I hope it helps and if you feel I have answered your question and concerns,

Please mark this post as a solution accepted and Kudos would also be appreciated.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thank you for your advise. My printer is working now

HP Recommended

@hasyarri

Thanks for the reply.

I appreciate your time and effort.

Good to know that issue is resolved.

Feel free to contact us in future if you need any assistance.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.