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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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HP Recommended
HP 7612
Microsoft Windows 10 (64-bit)

Hello,
my printer (HP 7612) first printed the A3 format; not anymore now. Can anyone suggest what to do?
Carlo - Italy

1 REPLY 1
HP Recommended

Hi! @cdl1

 

Have you tried checking with a different brand paper?

 

Have you installed the full feature printer software on your PC?

 

Try the steps recommended below.

 

Follow these steps to change the print settings to match the current print job.

  1. In the software program you’re printing from, click File, and then click Print.

  2. Select your printer, and then click Properties or Printer Properties.

  3. Click the Paper/Quality tab.

  4. From the Paper Size drop-down list, select the option that matches your paper size and print job type. Use the following table to select the correct driver setting if using 11 x 17 size paper.

  5. From the Media drop-down list, select the paper type that matches the paper loaded in the printer.

  6. Click Advanced. Next to Borderless Printing, select Print with Border or Print Borderless.

    NOTE: 

    Depending on the driver setting selected, one of these options might not be available.

  7. Click OK, and then click OK again to apply the settings.

  8. Click OK or Print from the Print dialog box to start the print job.

If you still have issues printing A3 from the printer. Remove the printer software from the root level on the PC and install the full feature printer software.

 

In Windows, search for and open Programs and Features. 
Select your HP printer. 
Select Uninstall. 
In Windows, search for and open Devices and Printers. 
In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.” 
Open up the run command with the "Windows Key + R" key combo. 
Type printui.exe /s and click OK. 
Click on Drivers tab. 
Look for HP Printer driver. If you see it click on it and click remove at the bottom. 
Select OK. 
Select Apply and OK on the Print Server Properties windows. 
Close Devices and Printers. 
 

Update the full feature printer software using this link. Click Here

 

Refer this article to know more information about printing A3. Click Here

 

 

Hope this answers your query!

Have a great day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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