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‎12-04-2020 08:47 PM

HP Recommended
Product: HP C5280

I keep trying to print a google doc.  When printer box comes up in document, it automatically goes to photo paper options.  It will not let me select anything else.  I've already selected main tray on my printer.....any time i try to print it goes to suck in photo paper tray.  This just started happening today, from every laptop and chromebook in our home.  How do i print on reg

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1 REPLY 1

‎12-14-2020 10:09 AM

HP Recommended

@marlenez, Welcome to the HP Support Community!

 

Have you tried printing any other document like PDF, Word, or Webpages from your computer to check if the issue persists?

 

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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