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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
OfficeJet Pro 8710
Microsoft Windows 10 (64-bit)

The printer will not print any color on black paper.  It simply shoots the black paper through without the print head even moving (you know by the sound the print head makes when it's printing).

2 REPLIES 2
HP Recommended

@64MGB 

 

Many printers don't know dark color papers, specially black. You can trick your printer using black backgound on your original.

 

Please try that, hope this helps.

 

Regards,

BH
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HP Recommended

I appreciate your workaround but was concerned about draining the black ink cartridge.  In the end, I went old school and simply used a silver marker on black paper.  I think this is an issue that HP (and other printer manufacturers) need to address in their software.  Thanks.

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