-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printer wont recognize there is a project to print

Create an account on the HP Community to personalize your profile and ask a question
04-14-2023 03:47 PM
Hey so we switched to a new router in the house and I went through the whole set up again to get my printer on the new router and new network. But it still wont print anything. I don't get an error message or anything, but nothing happens. The HP App doesn't even recognize that I have sent a document to the printer.
However my computer's printing queue does recognize that I have sent something but it says Unknown Status.
I tried clearing my spools, no success. I have rebooted my computer and my printer, nothing changed. I have also tried to run the HP Print Doc but it keeps asking me for some password and I don't know what it is so that has been of little help to me.
Please help!