Printhead alignment error.

[WapitiRoyal]

Hi. I have the printer listed above. I keep getting the message of Printhead alignment error. I have unplugged it and restarted it and could usually get another page or two either printed or copied, but now I can't get anything to print. It just gives me the printhead alignment error message. I've been busy and it worked when I did what mentioned above. Since it totally quit working, I checked into it to find out that the warrantee expired on 6/1/16. This must be a problem on this particular printer, as evidenced by what I've read online. I'm wondering what I can do? Will HP stand behind this printer, since it has this problem, even though it is past the warrantee period by 23 days?  

Model #: E3E02A
Serial #: [Personal Information Removed]

[MarcelusWallace · Accepted solution]

Hello, and welcome to the HP Community @WapitiRoyal,

I understand you are experiencing an issue with the printhead on your HP Officejet Pro 6830. I will be happy to help.

Here is a link to a document that offers instructions on how to get your printer serviced. Please follow the steps, and let me know the results.

HP 68xx Printers - 'Problem with printhead' Error (Americas and Asia)

If this helps, show appreciation for my reply by hitting the “thumbs up” below, or click the "Accept as Solution" button if I have helped you reach a solution.

I hope this helps, and have a great day.

[WapitiRoyal]

Looks like I will be shipped a replacement printer to exchange for mine. Should get it within two weeks. Thanks.