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‎04-15-2018 03:50 PM

HP Recommended
Product: officejet pro 6835
Operating System: Microsoft Windows 10 (64-bit)

My printer will not print due to a printhead error 0xc19a0041. I have tried to use the setup menu and perform the printhead cleaning and aligning functions but neither of them will be performed by the printer.

 

How do I fix this issue?

5 people had the same question
1 REPLY 1

‎04-15-2018 07:55 PM

HP Recommended

The troubleshooting steps in the document here may help resolve the printhead error on your Officejet 6835.


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

If your problem is solved please click the "Accept as Solution" button 

If my answer was helpful please click "Yes" to the "Was this post helpful" question.


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