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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Printing Gridlines on Excel Spreadsheet

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08-12-2018 11:14 AM
My Envy 5660 will no longer print the gridlines froom my any of my Excel spreadsheets.
In the printer settings, under Print Features, i clicked the "Advanced" button.
The "Page Borders" feature is set to OFF and will not allow me to change it to ON.
This feature may have been changed a few weeks ago when I went to a website called "Driver Supprt", thinking it was an official HP website. I have since uninstalled "Driver Supprt".
Can anyone help me.
Solved! Go to Solution.
Accepted Solutions
08-13-2018 11:54 AM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
Open an excel sheet, click on file, and then click print. Once it is open, click on page set up in the very bottom.
Once it is opened, click on the sheet tab, then put a check mark before Grid-lines, and the select "as displayed on sheet" under comments.
once done, click on "OK".
Please refer the image below:
Let me know how that pans out
I hope you have a good day ahead,
And Feel free to ask any other queries as well,
Considering, this forum has some of the best people in the world available and ready to help. 🙂
Barachiel
I am an HP Employee
08-13-2018 11:54 AM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
Open an excel sheet, click on file, and then click print. Once it is open, click on page set up in the very bottom.
Once it is opened, click on the sheet tab, then put a check mark before Grid-lines, and the select "as displayed on sheet" under comments.
once done, click on "OK".
Please refer the image below:
Let me know how that pans out
I hope you have a good day ahead,
And Feel free to ask any other queries as well,
Considering, this forum has some of the best people in the world available and ready to help. 🙂
Barachiel
I am an HP Employee
08-13-2018 05:11 PM
Hi Barachiel,
1) I tried what you said & the only thing change that I had to make was in the comments box from "none" to "as displayed on sheet".
2) I printed the spreadsheet & it did not print the gridlines.
3) So I repeated all the steps you said, and this time on the sheet tab I also checked the box "Black & White", just under the "Gridlines" box.
4) I printed the s/s again & it worked! All the gridlines printed! Yay!
Thank you so much for your help. It never occured to me to change the comments box. 🙂
Melinda133
08-13-2018 05:27 PM
Hurray!!! I'm delighted to hear that it's working! Feel free to reach out to us again. Have a great day. 🙂
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
Barachiel
I am an HP Employee
11-11-2019 02:50 PM
@jrsyangl1 Welcome to HP Community!
Let's start with running the HP Print and Scan Doctor:
Use this link for details on using the HP Print and Scan doctor: click here
If the issue persists, let's do a root uninstall and reinstall of the software:
Unplug any USB cable, if any, before doing this.
1.) In Windows, search for and open Programs and features
2.) Select your HP Printer
3.) Select Uninstall
4.) In Windows, search for and open Devices and printers
5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'
6.) Open up the run command with the "Windows key + R" key combo.
7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)
8.) Click on the "Drivers" tab
9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom
10.) Select Ok
11.) Select Apply and Ok on the Print Server Properties windows
12.) Close Devices and Printers
13.) Open up the run command with the "Windows key + R" key combo.
14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.
15.) Restart the computer.
Once done, please download and install the software from here
Keep me posted, as I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed,
And your device is up and running again, only in case you don't get back to us, first!
That said, If the information I've provided was helpful, give us some reinforcement by clicking the solution and kudos buttons,
That'll help us, and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.