Printing Problem

[Sonny695]

Hello,

I have an issue with my printer, when I go on the internet to print something it gives me the option to save as a pdf which I did afterward but then it still didn't let me print. I tried using acrobat reader to print the pdf file that I saved but it then tells me to install a printer in order to print it out and it doesn't make sense since I have a printer already installed. So I checked my devices and prinnter and I saw a yellow triangle on the printer icon so I troubleshoot it and my computer can't find anything wrong with it. I have checked that my printer is completely connected and plugged in and nothing is loose. So can anyone tell me what is wrong with my printer and the solution for it?

Thank you!

[The_Fossette · Accepted solution]

Hi @Sonny695

Welcome to the HP Forums!

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

I reviewed your post and I understand that you are unable to print.

I’d love to help!

I recommend you to download and run the print scan doctor on your computer and check. You can download the print scan doctor from the below link.

http://hp.care/2hkhQij

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.

Take care!

Cheers!

[Sonny695]

Hello,

Thanks, it worked I appreciate it.

[The_Fossette]

Hi @Sonny695

Thank you for posting back.

Perfect, I am really glad to hear that!

If any other questions arise, please feel free to write back to me.

Take care!

Cheers!