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HP DESKJET 2752e. Printer receiving print job but is printing blank pages. Test page and cleaning cycle pages appear to print fine although I admit I don’t know exactly what these pages are suppose to look like. 

1 REPLY 1
HP Recommended

Hi @We09 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I'm really sorry your DeskJet 2752e is printing blank pages—it’s especially frustrating when the printer receives the job and seems to respond, but nothing appears on paper. Since the test and cleaning pages show some output, we can focus on software and ink flow issues.

 

Try these steps to restore proper printing:

1. Check ink levels and cartridge seating

Even if the test page prints, low ink or misalignment can cause blank output.

  • Open the HP App
  • Select your printer and check Estimated Ink Levels
  • Open the cartridge access door
  • Remove and reinsert both cartridges firmly
  • Make sure no protective tape remains on the cartridge nozzles

 

2. Run a printhead cleaning cycle

This clears dried ink that may block normal printing.

  • Open the HP App
  • Go to Printer Settings > Tools > Clean Printhead
  • Run the cleaning cycle and print a diagnostic page
  • If output improves, run a second cycle

 

3. Print from a different application

Sometimes the issue is with the document or app, not the printer.

  • Try printing a simple text file from Notepad
  • If it prints correctly, the issue may be with the original file or app settings

 

4. Reinstall the printer driver

Corrupted drivers can send blank data to the printer.

  • Open Settings > Bluetooth & devices > Printers & scanners
  • Select your printer and click Remove
  • Restart your PC
  • Reinstall the printer using the HP App or HP DeskJet 2752e Driver Page

 

5. Print a diagnostic report

This helps confirm whether the printer can produce full-color output.

  • Press and hold Cancel + Information buttons on the printer
  • A report should print with color blocks and text
  • If any section is missing or faded, the cartridge may be faulty

Let me know what the diagnostic page shows and whether the issue persists across different apps. Once the ink flow and driver are synced, your DeskJet should print clean, vibrant pages again.

 

 

If my response helped, please mark it as an Accepted Solution It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.