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Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Office e jet 5525
Chrome OS

Trying to print an envrenen on a Chromebook.  It's all set up, Google cloud print is set up and works.  Tell printer using #10 envelope and load.  Send print job and after some time get an error msg stating that wrongedia is inserted in printer.

1 REPLY 1
HP Recommended

@dherteux

 
Greetings!

 
Thanks for being a part of the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue while printing the envelopes.

 

1) What is the exact product number of your printer? Use this link to find it.
(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)


2) Have you attempted any steps on your own before posting on the HP Forums?

 

Let me know. 


Have a great day!
 

Asmita
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.