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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Printing photos

Create an account on the HP Community to personalize your profile and ask a question
07-26-2017 12:45 PM
This is a great location to get assistance! I read your post and see that you are unable to print 4x6 size photos. I would like to help you resolve this issue.
However, I will need a few details to provide an accurate solution,
- Are you getting any error message while printing photos?
- Which operating system is installed on the computer?
Meanwhile:
If you are trying to print from a Windows PC follow the below steps.
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Click Print, or click File or the menu icon
(Paint), then click Print.
The Print or Print Pictures window opens with general print job settings.
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Open the printer Document Properties window to access more layout, quality, color, and advanced print settings.
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In the Print Pictures window in Windows Photo Viewer, click Options... in the lower right corner of the screen, then click Printer Properties... in the Print Settings window.
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In the Print window in Paint, click Preferences.
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Figure : Example of printer Document Properties window with settings tabs and the Advanced settings button.
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If the Document Properties window has a Printing Shortcut tab, select one of the photo print job shortcuts that has essential settings already selected for you.
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Select the paper size you loaded in the printer, such as 4 x 6.
Click here and refer the document to perform the above steps.
Let me know how it goes.
Cheers.
Sandytechy20
I am an HP Employee
07-31-2017 05:51 AM
I tried your suggestions sandytechy20 but have not found a solution to my problem. I can't seem to find the option that would allow me to make the picture fill the 4x6 paper even though my setting says 'full page'.
In answer to your question, I do not get any error message and my operating system is intel pentium 64 bit.
07-31-2017 10:25 AM - edited 07-31-2017 10:30 AM
Thanks for the reply.
I appreciate your time and effort.
This issue may require one to one interaction with the HP Phone Support.
I suggest that you contact HP Phone Support for further assistance at the link: www.hp.com/contacthp
You have a good day ahead.
Cheers.
Sandytechy20
I am an HP Employee
08-02-2017 08:48 AM
Thank you for your effort sandytechy20. After more research I've come to the conclusion that my printer may not be programmed to print without borders, but since my problem was trying to print pictures to fit 4x6 frame without a border I've found that to select 4x6 print on 5x7 photo paper gives me what I need when I cut off the border after printing.
08-02-2017 12:52 PM
Thanks for the reply.
I appreciate your time and effort.
Good to know that you got the solution.
Feel free to contact us in feature if you need any assistance.
Cheers.
Sandytechy20
I am an HP Employee