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Bonjour à tous(toutes),

J’ai depuis quelques jours un problème d’impression sur mon imprimante HP Color Laser MFP 178nw.

Lorsque je veux imprimer un document à partir de HP Smart ou directement en PDF ou autre, il m’est indiqué « absence de papier », alors qu’il y a du papier dans le bac, et sur le panneau de l’imprimante est indiqué : « Ready to copy 100% 00 et 1 clignotant »

Merci d’avance pour toute aide me permettant de débloquer la situation.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @leroymh!

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

Rose_S. 

View solution in original post

1 REPLY 1
HP Recommended

Hi @leroymh!

Thank you for visiting our English HP Support Community.

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

Rose_S. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.