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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Quit instant ink program and can't use the rest of the ink.

Create an account on the HP Community to personalize your profile and ask a question
11-25-2015 08:39 AM
After using the ink program for a year, we found we weren't printing enough to make it worthwhile. Upon discontinuing the program, we are prevented from using the rest of our ink in the printer. We have a couple of unopened ink boxes from HP sent to us on startup of the program we have not yet tried. Is there a way to use up our current ink before having to purchae new ink?
11-25-2015 08:51 AM
Logically I would say not since you never bought the ink - you bought the right to use a certain amount of ink per month. Would be a pretty lousy business model for HP if you could get a cartridge which is double the size of an XL cartridge for a nominal cost, cancel the program and get to use the ink!
11-25-2015 12:17 PM - edited 11-25-2015 12:26 PM
Considering we pumped $79 over the course of a year utilizing the program and still are on our original supply of ink, which came with the printer purchase, your business model opinion doesn't apply. I am looking for a technical solution to avoid wasting the ink we have. Anyone else care to weigh in with an actual solution?
Hello?.....Carly?.....is that you?
11-25-2015 01:37 PM
You cannot print with any Instant Ink cartridges in the printer unless you have sn active Instant Ink subscription.
There are various levels of subscriptions, perhaps a more minimal subsvription would better meet your needs.
I am not an employee of HP, I am a volunteer posting here on my own time.
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11-28-2015 06:31 PM
Well - since you're clearly looking for a way to hack into the system to use ink you're not entitled to use you may be better off asking this on a forum which isn't run by the company you're trying to cheat. LOL
You paid for a certain number of pages per month whether you use them or not. That's not my business model opinion - that's the way the program works. Once you quit the program you have to go back to using normal cartriges that you purchase.
11-28-2016 04:34 PM - edited 11-28-2016 04:35 PM
This was not made clear to me at sign up. Aside from the instant ink program, there are many other deceptive things hp prnters have been pre programmed to do that force my to use up more ink. These tactics should be illegal.
08-15-2017
02:24 PM
- last edited on
08-15-2017
02:31 PM
by
Omar-E
I agree. What an actual ripoff the program has turned out to be since I have paid for pages that were never printed and when I tried to cancel, it rendered my entire ink cartridges unusable though still full.