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‎06-03-2015 12:38 PM

HP Recommended
Product: TOSHIBA SATELLITE & HP 7525
Operating System: Microsoft Windows 8.1 (64-bit)

ORIGINALLY SETUP PRINTER TO WORK WIRELESSLY, BUT IN PROCESS OF SETTING UP E-LINK SO I COULD PRINT REMOTELY

FROM MY I-PHONE, I CLICKED ON THE WRONG THING.  NOW LAPTOP AND HP 7525 NO LONGER COMMUNICATE.  TRIED CHANGING IP ADDRESS IN LAPTOP TO IP ADDRESS SHOWING ON PRINTER TO NO AVAIL.  PERHAPS RESETTING HP 7525 TO FACTORY SETTINGS WILL WORK, BUT DO NOT KNOW HOW.  OPEN TO ANY AND ALL SUGGESTIONS.

3 REPLIES 3

‎06-04-2015 02:12 PM

HP Recommended

Hi @sirwm,

 

I would be happy to help you reset the printer. I suspect it would be best to restore the network defaults then re-configure the printer again, instead of restoring everything back to factory settings.

 

To restore the network defaults, simply touch the little wrench icon on the top right hand corner, navigate to and select the Wireless menu, then choose Restore Network defaults - Yes, Restore Network Factory Defaults.

 

Once the defaults are restored, please go back to the Wireless menu and run the Wireless Setup Wizard.

 

Please let me know if completing these steps resolves the issue. Thanks. 🙂

Sunshyn2005
I work on behalf of HP


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‎06-01-2017 06:06 AM

HP Recommended

My HP Photosmart 7525 was some how to some other language don't know how to get back to english language.

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‎06-01-2017 06:09 AM

HP Recommended

Some how my photosmart 7525 language was changed from english to some kind of symbows.

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