HP 5660 not printing with El Capitan

[akbw]

Just downloaded 10.11.6 and latest HP drivers and printing errors started: "cgpdf toraster unsupported colorspace", then same with "...colorspace = 18" and then "unable to startup session = -10", then a print job in the Q did nothing when I hit print. HP chat and Apple web site did not help. Printer prints a test page and HP scan works yet nothing when I try to print a PDF or Word.docx.

[Rainbow23]

@akbw,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are unable to print pdf or word document from your HP ENVY 5660 e-All-in-One Printer.

This issue could occur if the Adobe Reader is not updated.

Let's go through a few steps to troubleshoot this issue.

And here's the step by step guide for you in the link: Cannot Print PDFs from Adobe Reader

Also, you may try resetting the printing system from the link: Resetting the Printing System (Mac)

Let me know how this works.
 

You have a good day ahead.
 

[akbw · Accepted solution]

I did all that and more twice so I reinstalled El Capitan and still nothing. Next, I installed a new operating system (Sierra) and now everything works fine.

[Rainbow23]

@akbw,

I understand that the issue has resolved after upgrading the operating system.

I also appreciate your time and patience.

Feel free to ask your queries in future as this forum has some of the best people in the world available and ready to help.

It was a pleasure assisting you. You have a good day ahead.