Printer feeds paper halfway and doesn't print.

[leotsou]

I have the same problem but with an HP4508 printer.  It picks up the photo paper and gets it halfway on the rollers but does not push the paper far enough for the printer to print.  I get a paper jam and when I open up the printer and take out the photo paper, the leading edge is  sticking an inch or so past the rollers and I see scuff marks on the paper where the roller are turning but not advancing the paper.  I will try the solution given below.  The paper I am using is 220 g/m2.

[A4Apollo]

Hey there! @leotsou, Thanks for stopping by the HP Support Forums! 

I understand your printer will not feed the paper completely and it does not print.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Does the issue persist when you make a copy from your printer?

Have you tried checking with a different brand paper?

Try updating the printer firmware and check if it helps.

Update the printer firmware using this link. Click Here

Please try the steps recommended below.

The maximum photo paperweight supported by your printer is Up to 281 gms (75 lb)
And it can hold Up to 20 photo paper at a time.

Press the Power button () to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button () to turn it on.

Also, try the steps recommended below.

lean the paper feed rollers

Dust, paper fiber, and other debris might accumulate on the paper feed rollers and cause paper feed issues. Follow these steps to clean the paper feed rollers.

Step 1: gather materials to clean the rollers

Gather these materials:

• Long, lint-free cotton swabs

• A clean, lint-free cloth, or any cloth that does not come apart or leave fibers

• Distilled, filtered, or bottled water (tap water might damage the printer)

Clean the paper feed rollers

The paper feed rollers must be clean and function properly to feed paper.

1. Press the Power button to turn off the printer, if it is not off already.

2. Disconnect the power cord from the rear of the printer.

      WARNING:

   You must disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock.

3. Open the cartridge access door.

   

4. Locate the paper path cover in the area behind the cartridge access area.

   

5. To remove the paper path cover, pinch the tabs together, and then lift up.

   1. Pinch the tabs together

   2. Lift up

6. Lightly dampen the swab with the water, and then squeeze any excess liquid from the swab.

7. Press the swab against the rollers inside the printer, and then rotate the rollers upwards with your fingers. Apply a moderate amount of pressure to remove any dust or dirt buildup.

   

8. Allow the rollers to dry for 10 to 15 minutes.

9. Check the rollers on the underside of the paper path cover. Make sure that the rollers are not missing, that they turn easily, and that they are springy when you press them. If the rollers are damaged, replace the paper path cover with a new one.

   

10. Replace the paper path cover with the spring-loaded tabs facing toward the front of the printer. Gently press the cover down at the left and right edges. The cover clicks into place.

       NOTE:

    Make sure that both edges of the paper path cover are in place.

    Figure : Replace the paper path cover

    

11. Close the cartridge access door.

    

12. Reconnect the power cord to the rear of the printer, and then turn on the printer.

13. Press OK to clear any messages on the printer control panel.

Refer this article to further troubleshoot out of paper or feed issues with your printer. Click Here

Let me know if this helps! 
Have a pleasant day ahead! 🙂

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