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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎07-27-2021 04:15 PM

HP Recommended

I was hoping this would resolve the matter, but no firmware was available for the printer.   I did this through the printer and it said “the most current updates have already been installed.  No new updates are available at this time”. 

This printer was working fine requiring little attention, and all of a sudden I have this white screen issue which requires pushing the power button to resolve. The problem I have is that the printer is not nearby and documents may not print until I manually reset the printer. What a hassle. Maybe it’s time to consider an Epson. 

3 people had the same question
2 REPLIES 2

‎08-04-2021 03:22 PM

HP Recommended

@CyberBob859

 

Welcome to the HP support community.

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community.

Sandytechy20
I am an HP Employee

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‎08-11-2021 07:02 PM

HP Recommended

Hi...I am having the same issue

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