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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-19-2019 04:26 AM

HP Recommended

I have an Officejet 4635 that suddenly wont turn on. I thought it was the power supply so I purchased another one and it still wont power on. I've disconnected the power, reconnected, changed out the power supply  and still wont power on. I dont want to just throw it away as I just purchased brand new printer cartridges (at almost $50 each). I saw somewhere that it could be caused by a bad wireless card, but cant find the article again.

1 person had the same question
3 REPLIES 3

‎03-20-2019 12:11 PM

HP Recommended

@JTGT350

 

Welcome to the HP Support Community.

 

Try connecting the Printer to a different wall outlet directly.

 

If the issue persists, please perform the remaining steps from this document: https://support.hp.com/us-en/product/hp-officejet-4630-e-all-in-one-printer-series/5305049/model/539...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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‎03-22-2019 03:03 AM

HP Recommended

No that did not help at all as I already tried all those steps. Bringing it to an authorized service center will cost me more to have it repaired that to buy a brand new printer! (Was told diagnosis alone is $50). I would like to find out how to disconnect the wireless board to see if that allows it to power on.

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‎03-22-2019 06:07 AM

HP Recommended

@JTGT350

 

You wouldn't be able to disconnect the wireless board by yourself.

 

I recommend you to contact the HP Support Team as this could be a hardware issue.

 

Click on this link – www.hp.com/contacthp/

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

 


I am an HP Employee

Was this reply helpful? Yes No
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