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‎10-23-2020 03:13 PM

HP Recommended
Product: 8620 All In One
Operating System: macOS 10.15 Catalina

A error message: "HPDM.framework" will damage your computer. Continues to pop up on my macbook pro. All of the drivers have been updated. Also having difficulty printing. Apple care referred me to HP Support.

84 people had the same question
25 REPLIES 25

‎10-23-2020 04:21 PM

HP Recommended

I have MacBook Pro and am getting the same message. I just reloaded the HP officejet Pro 8600 software driver from the HP site because I was getting a filter error message. I rebooted once but get the same popup

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‎10-23-2020 05:29 PM

HP Recommended

Trying to uninstall and re-install HP printer driver and get the same message. What is the solution?

 

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‎10-23-2020 05:40 PM

HP Recommended

I have had Apple Support helping me for the last hour to try and resolve this issue. 

It first started as the printer (an OfficeJet Pro 8600) refusing to print. It came up with commandtohp.filter then it now it is coming up to HPDM.framework "will damage your computer". We have run safe mode, tried fixing it and Apple is unable to complete any further troubleshooting to rectify. I NEED IT TO BE FIXED! A huge thank you to Emmanuel Karl from Apple Support who has devoted so much time to fixing this. PLEASE fix this HP

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‎10-23-2020 06:18 PM

HP Recommended

Same - Apple Support tried to help by telling me to open folders and delete files one at a time and every time a new "...will damage your computer" pop-up appeared. Finally rebooted per Apple Support advice, recontacted Apple Support who then told me it's a manufacturer issue and they could help no further.  Come on HP!

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‎10-23-2020 09:21 PM

HP Recommended

Same combination of problems. Constant HPMD.framework error message every few second. Can't do anything on the computer or printer. **bleep**? 

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‎10-24-2020 08:29 AM

HP Recommended

I have the same problem here from switzerland. it started with hpPreProcessing.filter, fixed it by reinitialisation of printer on system settings and restart mac, then fax.backbend appeared, tried same fix, then

HPDM.framework, tried same fix and now this is HPDeviceMonitoring.framework.

 

no way to print right now!

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‎10-24-2020 09:38 AM

HP Recommended

I have the same problem HP Officejet 8600 Pro Plus on iMac with macOS Catalina 10.15.  Please HP help!

 

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‎10-24-2020 10:08 AM

HP Recommended

Same problem here with a Mac Pro and an HP8610 all-in-one...

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‎10-24-2020 12:07 PM

HP Recommended

Fingers crossed. After several reboots and 24 hours, I'm not seeing the popup anymore. Not sure why. I haven't really changed anything

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