Region Change

[shru-14_]

Hello,

I had purchased a HP printer ink advantage 4535 in Kuwait and i had been using the cartridge which came with it( INK model number:652).

Later I had shifted to India, I purchased the cartridge(Cartridge number:680) which were available here .It turned out that the Cartridge weren't supported as the printer is from a different region.

Please could you help me change the region of the printer to India.

Thank you  

[Betty0610 · Accepted solution]

@shru-14_

Welcome to the HP Support Community.

Yes, we'll have to do a region reset.

To do a printer region reset you need to meet the following conditions:

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer. 

3. You need to have all the cartridges from the old region/country.

Please do let us know.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!

[shru-14_]

i have accepted the solution and i have the requirements. Please guide me to the next step

[Betty0610]

Great 🙂

1. Launch the printer software from the desktop icon or, from the Start menu, click Start, All Programs, HP, the Product Name, and then the Product Name again.

2. Double-click the Estimated Ink Levels icon in the printer software. The Estimated Ink Levels window opens.

3. Press and hold the CTRL and SHIFT keys, and then right-click anywhere in the Estimated Ink Levels window, except for a button. The Set New Region window opens.

4. If the Set New Region window fails to open, right-click to the right and left of the Estimated Ink Levels window.

Use the "Copy to Clipboard" feature to paste the values here or take a screenshot of the screen and send it to me in private.