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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Reinstall ink cartridges

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03-21-2021
12:17 PM
- last edited on
07-13-2021
02:19 PM
by
RodrigoB
I have been reading these questions and done everything that it has said for weeks to Tey and get my printer working. The message that everyone seems to be getting. I got brand new ink and it keeps telling me to reinstall ink cartridges. Seems to be a common problem. Why the heck sell the printers if there is nothing but trouble from them. I'd say I've used my printer about 10 times since I got it and I thought maby the I k had dried that's why I got new ink and it's still saying thr same thing. Complete rubbish of printer and worse thing u can't even get to speak with anyone to Tey and sort it. I have bought an Epson printer for sublimation and havnt had any problems. If I can't get this fixed I'll also have to purchase a new printer for normal printing but I definitely won't be using a hp again. Total disgrace and waste of money. 100% would not recommend hp.
03-24-2021 05:38 AM
Welcome to HP Support Community
I understand your concerns and frustrations
I will escalate your case to HP's regional escalation team and a case manager will get back to you
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Thank you
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KrazyToad
I Am An HP Employee