cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
robbro16
New member
1 0 0 0
Message 1 of 1
48
Flag Post

Replace Toner/Stop error message

HP Recommended
Samsung C460FW
Microsoft Windows 10 in S Mode

Hi.

The printer was working OK when out of the blue the error message "Replace Toner/Stop" came up. It does not specify which toner to replace and none needed replacing for running out of toner. I have taken all of the cartridges out and reinserted them several times to make sure that they were seated properly. but the error message still remains.

Could this be an electrical contact problem?

Any help greatly appreciated as I can't find any description of the problem on the web. The terseness of the message doesn't help either.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation