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Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎11-02-2022 11:59 PM

HP Recommended

Same issue. Still waiting for a solution.

2 people found this reply helpful
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‎11-03-2022 09:27 AM

HP Recommended

ColorLJProMFPM281cdw same issue.

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‎11-03-2022 11:23 AM

HP Recommended

What about HP´s firmware team? Any official comment from HP so far? That´s bad customer service... keep us updatet!

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‎11-03-2022 04:50 PM

HP Recommended

HP won't respond because of the potential class action lawsuit surrounding this issue.  I am reposting the legal aspect of this situation, because HP removed my last post.  Time to let the lawyers handle HP (as in the ink cartridge lawsuit), because HP apparently do the right thing and fix this issue for free.

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‎11-03-2022 04:56 PM

HP Recommended

And furthermore, since HP will undoubtedly remove this and my last post very soon i have some news for you.  I will be sharing the bad behavior of HP on various social media outlets.  To get the news out there.  I encourage everyone else to join in this effort. To call out HP on this egregious behavior   Lets go viral everyone!  And get ready to join the class action lawsuit.

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‎11-04-2022 09:10 AM

HP Recommended

Same problem.  Costco purchased LaserJet Pro M281cdw worked till about a week ago, cannot clear the 'resend upgrade' message.   Spent $400 on new cartridges hoping that would solve the problem,   It did not..    Tried to resend the 20220414 firmware update to no avail.  The HP Help BOT absolutely useless.   To say I'm disappointed in HP is an understatement.   Need this to be resolved soon or I'm going to trash the M281 and never buy anything HP again.

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‎11-04-2022 03:57 PM

HP Recommended

I am dealing with the same issue. The device is unusable even for non-printing tasks (e.g., copying). So frustrating.

1 person found this reply helpful
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‎11-07-2022 03:59 AM

HP Recommended

I am dealing with the same issue. Spent a lot of time with HP support (from the web site and local lab. Restarted several times in several ways. Soft one and hard one. Also installed 20220414 firmware again. Nothing helped. Our local lab said they don't have this printer card in their possession as it seems the firmware ruined the card. 

Very very frustrated 

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‎11-07-2022 04:05 AM

HP Recommended

I have the same problem since 04.11.2022. Tried everything, no solution.

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‎11-07-2022 10:01 AM

HP Recommended

HP NEEDS TO FIX THIS AND SEND EVERYONE WITH A M281FDW  A FIX.  WHAT IS WRONG WITH HP???

 

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