• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
Locked

‎01-13-2017 06:29 AM - edited ‎01-13-2017 06:48 AM

HP Recommended
Product: OfficeJet Pro 6960
Operating System: Microsoft Windows 10 (64-bit)

Hello

 

I'm trying to get onto the embedded web server for my OfficeJet Pro 6960 printer, but I cannot remember it and all combinations of passwords that I normally use are being rejected. Google searches don't help, because they tell me to reset network settings and this is NOT resetting the password.

 

So please: how do I reset the EWS password? Or better yet, please could you tell me what is the default EWS password that is used when EWS is reset?

 

Thanks.

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-13-2017 08:22 AM

HP Recommended

EDIT: I ended up just resetting the printer to factory default, which allowed me to reset the password. HP really needs to provide a method for printer owners of web-based printers like this to reset their password remotely (even if it's from the HP Connected panel)

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-13-2017 08:22 AM

HP Recommended

EDIT: I ended up just resetting the printer to factory default, which allowed me to reset the password. HP really needs to provide a method for printer owners of web-based printers like this to reset their password remotely (even if it's from the HP Connected panel)

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.