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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Resolve printer 3545 errors

Create an account on the HP Community to personalize your profile and ask a question
08-05-2020 10:41 AM
@rik9, Welcome to HP Support Community!
Follow the steps below to isolate and resolve the issue-
Reset the printer
Reset the printer to recover from printer failures.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
If the error message persists, continue to the next step.
Remove the ink cartridges and reset the printer
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Remove the ink cartridges from the printer.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait at least 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
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Turn the printer on.
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Reinsert the ink cartridges, and then close the ink cartridge access door.
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If you receive a prompt to print a calibration or alignment page, do so.
If the error message persists, continue to the next step.
Service the printer
Service or replace your HP product if the issue persists after completing all the preceding steps.
Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.
To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.
Hope this helps! Keep me posted.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
08-06-2020 10:10 AM
Thanks for replying!
Looks like a carriage jam. Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee
08-06-2020 11:10 AM
Thanks so much for very prompt response.
I expect HP to design better printers, which are not prone to such trivial errors.
Else, I expect HP to provide better online error resolution guidelines and manuals.
Hope this message gets conveyed to HP.
Thanks once again for all the help.