cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: "HPxxxxx.framework" will damage your computer" message in macOS Catalina or Mojave .
Highlighted
New member
3 2 0 0
Message 1 of 6
151
Flag Post

Resolve printer 3545 errors

HP Recommended
deskjet 3545
Microsoft Windows 10 (64-bit)

How do I resolve error code oxc4eb827f in HP deskjet 3545 printer. Help please.

5 REPLIES 5
Highlighted
HP Support Agent
HP Support Agent
15,250 15,228 1,191 1,178
Message 2 of 6
Flag Post
HP Recommended

@rik9, Welcome to HP Support Community!

 

Follow the steps below to isolate and resolve the issue-

 

Reset the printer

Reset the printer to recover from printer failures.

  1. With the printer turned on, disconnect the power cord from the printer.

  2. Unplug the power cord from the power source.

  3. Wait 60 seconds.

  4. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: 

    HP recommends plugging the printer directly into a wall outlet.

If the error message persists, continue to the next step.

 

Remove the ink cartridges and reset the printer

  1. Remove the ink cartridges from the printer.

  2. With the printer turned on, disconnect the power cord from the printer.

  3. Unplug the power cord from the power source.

  4. Wait at least 60 seconds.

  5. Reconnect the power cord to a wall outlet and to the printer.

    NOTE: 

    HP recommends plugging the printer directly into a wall outlet.

  6. Turn the printer on.

  7. Reinsert the ink cartridges, and then close the ink cartridge access door.

  8. If you receive a prompt to print a calibration or alignment page, do so.

If the error message persists, continue to the next step.

 

Service the printer

Service or replace your HP product if the issue persists after completing all the preceding steps.

Go to Contact HP Customer Support to schedule a product repair or replacement. If you are in Asia Pacific, you will be directed to a local service center in your area.

To confirm your warranty status, go to HP Product Warranty Check. Repair fees might apply for out-of-warranty products.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

Hi sir, Thank for the suggestions.

First solution does not help.

Also, unable to remove ink cartridges, as they are stuck on extreme left.

Any further solutions please.

 

0 Kudos
Tags (1)
Highlighted
HP Support Agent
HP Support Agent
15,250 15,228 1,191 1,178
Message 4 of 6
Flag Post
HP Recommended

@rik9

 

Thanks for replying!

 

Looks like a carriage jam. Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

0 Kudos
Highlighted
Author
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Thanks so much for very prompt response.

I expect HP to design better printers, which are not prone to such trivial errors.

Else, I expect HP to provide better online error resolution guidelines and manuals.

Hope this message gets conveyed to HP.

Thanks once again for all the help.

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
15,250 15,228 1,191 1,178
Message 6 of 6
Flag Post
HP Recommended

@rik9

 

Will definitely pass on the feedback to the concerned team and we shall try to get better at what we do 🙂

 

Thanks for understanding!

TEJ1602
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation