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12-02-2020 01:48 PM
Hello, sorry you are still having issues...
I presume you unplugged the printer from your router and/or you turned off your home wireless (the key is that you dont want it to try to connect to the intrenet) over IPV6). Do you have it connected via a cable or wireless?
I haven't tried it, but you might consider resetting the network settings on the unit and then turnin goff IPV6, and then re-connecting the network (whether it is via the cable to your router or wireless)... and then seeing it it will print (you might need to re-install the printer on your computer if you rtry this ... as it might get assigned a different IP address), but this might be worth a try also.
12-11-2020 03:03 PM - edited 12-11-2020 03:06 PM
This worked for me! Thank you Lahudood! My printer has not worked since I accepted the update in the last week of September. I have the same issues: Problem started immediately following update, 79 error, supply error and I use 3rd party toners. I use a wireless network and did not have any usb to usb cables on hand. I realized that in the brief seconds to minute before it looped from error code to power cycle again, it connected to the wireless network, so I ran the firmware update, even though it said to wait until the printer was in ready state. Surprisingly, in those brief moments of wireless connection, the update was transferred and I am whole again! I hope I can save the downloaded file to resolve future issues, if any. Thank you very much!
01-12-2021 09:43 AM
When I first ran into this issue a couple years ago. There was nothing online. After trying every trick in the book... I found that disabling "Microsoft WS-Discovery" Ports will Fix this Solution. No need for further downgrades or Upgrades.
This is found Under Network> Advance Settings> Microsoft Services > WSD Discovery. For kicks and giggles there is a second one I disable located in Firewall > Firewall Options> WS-Discovery.
I hope this brings many of users back on the Network. USB Printers can be a headache.
01-26-2021 11:03 PM
I've had this printer over a year now ... out of warranty now, of course. I know this model is still available as is the new M283 .
I can't get the thing to completely initialize before it goes into it's 79 service error, turns itself off, then on ...repeat until I turn it off. I now have NO printer ! I really need to get this one to work. HELP?
01-27-2021 12:23 AM
Yes, that is what happens.
Did you turn off your internet? ...unplug your modem while you are doing this to be sure.
Once you have no internet/wifi, restart your printer and disable IPv6 per the instructions.
plug your modem back in... you might need to re-associate the printer with your wifi.
That should solve it. Good luck...