Says memory full won’t send or receive

[Lynn-1]

HP inkjet 604 (?)—it’s New.  It says “memory full” and won’t send...please help!!

[Dragon-Fur]

@Lynn-1 

Your printer is likely complaining about the Fax log - the error indicates it is time to clear the log.

The instructions to clear the fax log vary a bit by printer model.

In general, you can easily find the information to do so in your printer's user manual.

Open Category Manuals > Select, open, and read the chapter on Fax in the User Guide

Or

If you cannot find the information, tell us the exact model of your printer and we can look up the information for you.

Finding your Product Name, Product Number, or Serial Number

Please do NOT post the serial number or any private information – we are a public resource.

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your HP device

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .