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‎07-26-2019 07:52 PM

HP Recommended

This absolutely worked for me!   I've been fighting with my computer for 5 hours.  Could not get it to work!  Followed your instructions, and worked, first try!   Thank you so much!

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‎07-31-2019 05:28 PM - last edited on ‎07-31-2019 05:52 PM by Retired

HP Recommended

I have the same problem on an HP ENVY 7645; laptop running WIndows 10. You solution did not work.

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‎08-03-2019 01:12 AM

HP Recommended

Worked for me thanks!

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