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HP Recommended
Laserjet Pro MFP M281cdw
Microsoft Windows 10 (64-bit)

Hi, every time I turn on the printer it runs through its initialization. Everything looks fine for a few seconds then it shows a "79 Service Error", cycles power off then power on, and then initialization process.  Wash Rinse Repeat. Until I do a hard power-off. Some other posts have suggested a "complete reset". How do I do that? or other solution besides returning it to Costco? THANKS!!

1 REPLY 1
HP Recommended

Hello,

Please click https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Error-79-on-HP-Color-LaserJet-Pro-M280-M281-Mu...  to access the steps that should resolve the issue .

Regards,
Jabzi

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