Setting up Printer; Dashboard appears stuck on "the device in configuring this printer"

[Zinger2]

I completed the instant Print on line and all seems ok but the printer dashboard documents "The printer should receive confirmation soon." Nothing happen appears to be happening.  I have waited over 30 minutes. What should I do?  Just wait?  

I do not know if the printer is set up  or not. The set up went smoothly up to this point. 

Thanks

[Riddle_Decipher · Accepted solution]

@Zinger2

Thank you for joining HP Forums. 

I'll be glad to help you 🙂 

As I understand the dashboard appears stuck on "the device in configuring this printer", 

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Have you attempted to restart the printer? as that should resolve such issues.

Is this related to the Instant Ink program? Is you printer registered?

If this is regarding a printer running on Instant Ink cartridges,

there are a few things, I'll need to help you out.

Please check your Private message icon on the upper right corner of your HP Forums profile 

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link:  https://h30434.www3.hp.com/t5/notes/privatenotespage as I've sent out a list of questions and I could provide a better solution once I have the answers, hence help me, help you 😉 

 Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.