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‎04-12-2023 07:54 AM

HP Recommended

Same issue here, only started a few days ago.

Printer: Color Laser Jet Pro M454dn

Issue: Print Preview loads slowing across all different internet browsers not just chrome. If my printer is defaulted to print to PDF the print preview loads immediately as it should. Another coworker with the same printer is having the same issue.

1 person found this reply helpful
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‎04-12-2023 09:45 AM

HP Recommended

Same here with my HP printer.  Has been perfectly ok for many years and problem has only appeared in last week or so.  I've not changed any settings nor to my knowledge has anything new downloaded.  Is there a SIMPLE fix for somebody like me who is not an expert?! 

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‎04-12-2023 10:31 AM

HP Recommended

I wish that Google/HP would address this problem.  Uninstalling chrome and reinstalling an older version is not what I plan to do. And whatever is going on, first was only on chrome.  I tested it on edge and brave and they were fine- but not any more.  So... HP- how about a fix?

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‎04-12-2023 11:08 AM - edited ‎04-12-2023 11:08 AM

HP Recommended

This isn't a HP problem. It's a bug in the print preview renderer in Chromium. They've already identified the issue affecting specific print drivers, and it's not limited to HP printers. Konica Minolta printers are also affected. 

 

This is where the bug is being tracked and various fixes are being tested: https://bugs.chromium.org/p/chromium/issues/detail?id=1424368

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‎04-13-2023 08:45 AM

HP Recommended

This issue has been resolved as of 4/13/2023 @ 10:30am EDT.  Chrome has been updated to resolve.  In Chrome, go to "Settings", then "About Chrome" and update Chrome.  A Relaunch will be necessary to complete the update.  The new version is 112.0.5615.87 (64-bit).

8 people found this reply helpful
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‎04-13-2023 09:42 AM

HP Recommended

Brilliant, thanks.  Updating Chrome has worked and print preview now back to how it was.

1 person found this reply helpful
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‎04-13-2023 10:03 AM - edited ‎04-13-2023 10:24 AM

HP Recommended

EDIT:  I uninstalled the beta version and installed Version 112.0.5615.87 (Official Build) (64-bit) 

 

Now it works again.  Thanks for the help!

 

I wish it had worked for me.   My build is 

Chrome is up to date
Version 113.0.5672.24 (Official Build) beta (64-bit)
 
And it still lags
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‎04-13-2023 10:24 AM

HP Recommended

You are on the beta channel, try switching to Stable and updating: https://www.google.com/chrome/?platform=win

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‎04-13-2023 10:24 AM

HP Recommended

Just did- all better now- thanks!

 

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‎04-13-2023 10:35 AM

HP Recommended

Perfect. This solved the problem. Thanks for the update!

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