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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎10-25-2017 03:51 AM

HP Recommended

I am have the same problem as many people on this forum, that in the printer propertes all the boxes are empty and can not be changed and others have strange characters that change every time I look. I have carried out all the sugestions that have been made including the level 4 uninstalation, this is on three machines so I do not believe that it is a corrupt driver. If this cannot be rectified I will have to buy a new printer and it will not be HP!!

 

Regards Stuart

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-25-2017 11:31 AM

HP Recommended

I have just done that after I sent my last post and, yes that rectifies the problem, but it is not great that I have to change everything to the USA so keyboard is now wrong. Is this a windows problem?

View solution in original post

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10 REPLIES 10

‎10-25-2017 04:21 AM

HP Recommended

Please post a picture of exactly what you are seeing.

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‎10-25-2017 05:22 AM

HP Recommended

How do I post a screen shot?

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‎10-25-2017 09:23 AM

HP Recommended

In yoiur repley screen... Photo button on top.

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‎10-25-2017 10:15 AM

HP Recommended

Ok I can not insert a screen shot so how can I do it? When I go to Photos it ask me to upload a picture.Untitled 1.gif

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‎10-25-2017 10:32 AM

HP Recommended

Yes upload your screen shot as a jpg.

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‎10-25-2017 11:09 AM

HP Recommended

Untitled 1.jpg

Hooray Got it at last. Thanks for the help!

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‎10-25-2017 11:14 AM

HP Recommended

Check the language settings on the computer to see if this will fix the issue.

 

 

Go to the start up screen, (tiles menu) type in  "Control Panel", click on control panel and then double click on Regional Settings or Region and Language, change the language there to English United States.  Not UK.
 
Check out the properties now.
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‎10-25-2017 11:31 AM

HP Recommended

I have just done that after I sent my last post and, yes that rectifies the problem, but it is not great that I have to change everything to the USA so keyboard is now wrong. Is this a windows problem?

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‎10-25-2017 11:34 AM

HP Recommended

Not sure.   Contact Microsoft and ask.

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