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HP Recommended
Officejet Pro 8600 Plus
Microsoft Windows 10 (32-bit)

Recently when printing a PDF file, the streaking print is across the top of the page.  The printer works fine for all other print jobs.   I ran the Clean Printhead and Align Printhead tools.  No change in print quaility.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

No problem, thanks for keeping me apprised. Are you printing from Adobe? I'd like you to print the PDF as an image and let me know the outcome. If you are unsure how to do this, the following article from Adobe will help: Print PDF as an image.

 

Let me know how it goes. Thanks. 

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

View solution in original post

3 REPLIES 3
HP Recommended

Hey @CWBJAB, welcome to the HP Forums! 

 

I'd be happy to help you with your PDF print quality. Does the print produce streaked prints when printing from any other program, or when performing a copy, or is the issue limited to printing PDFs? 

 

Based on your description, it looks like you have already completed some of the standard print quality troubleshooting, but while I wait to hear back from you, I suggest taking a look at the following document to ensure you have completed all of the necessary troubleshooting: HP Officejet Pro 8600 Printers - Fixing Poor Print Quality.

 

If this resolves the issue, be sure to click the Accept as Solution button below to mark your post a solved. If the issue persists, let me know the outcome of your efforts, and the answers to the questions above. Thanks. 

 

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

HP Recommended

Dear HP Support:

 

Sorry for the delay.  We have been away.

 

The streaking print continues for most PDF files.  What is next?

HP Recommended

No problem, thanks for keeping me apprised. Are you printing from Adobe? I'd like you to print the PDF as an image and let me know the outcome. If you are unsure how to do this, the following article from Adobe will help: Print PDF as an image.

 

Let me know how it goes. Thanks. 

Sunshyn2005
I work on behalf of HP


If you found this post helpful, you can let others know by clicking the Accept as Solution button. You can also show your appreciation, with a kudos, by clicking the thumbs up" button!

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