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‎08-14-2022 04:38 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M283fdw
Operating System: macOS 12.0 Monterey
  • HP support do not get back to me after completing request for warranty repairs 
  • no call back despite requesting one
  • no contact at all
  • useless websites that send you around in circles and nothing happens
  • waiting for weeks for support
1 person had the same question
3 REPLIES 3

‎08-14-2022 08:51 PM

HP Recommended

I have asked the moderators to escalate your post. You should get a private message from HP staff in the next day or so.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎08-14-2022 08:54 PM

HP Recommended

Thank you. I look geared to hearing from them. 

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‎08-23-2022 09:34 AM

HP Recommended

@Brett29

 

Welcome to the HP Support Community. 

 

We shall escalate this case.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 


I am an HP Employee

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