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To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.

‎07-23-2025 09:48 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

The office has a Designjet T120 printer and just the other day it started displaying a blue screen with this error code B3FC118A.

 

I cannot turn off the printer, or by pass this blue screen.  I tried unplugging and replugging the device to reboot it, but the blue screen with the error code still persists.

 

I was wondering what this error meant and how it can be fixed.

 

 

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3 REPLIES 3

‎07-23-2025 10:16 AM

HP Recommended

Hello @PE-K , how are you ?

 

Please, try the procedures at post below:

 

https://h30434.www3.hp.com/t5/DesignJet-Large-Format-Printers-Digital-Press/T120-Blue-Screen-with-er...

 

Best regards

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‎07-30-2025 11:15 AM

HP Recommended

Hi Fabio_L32,

 

I unplugged the unit and plugged it into another power outlet, but the issues persists (same error code).

 

I am unable to remove the ink cartridge and printhead, as they usually automatically go the left side tray for removal/changing.  Unfortunately, nothing wants to work in this blue screen error....

 

So is the solution basically to purchase a "CQ890-67105 USB New Module with F/W SV" ?  How do can I go about actually using this part?

 

Thanks

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‎07-30-2025 11:18 AM

HP Recommended

https://parts.hp.com/hpparts/Default.aspx?mscssid=A445FEA273FE441487C170887E1DD23D&cc=CA&lang=EN&jum...

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