Text is printed curved on the left & right of the page

[Alimurr]

The last few documents that I've printed the text on the left & right hand of the document, is curved/smudged.  I've done the cleaning & alignment and they were fine.  Its 2 new genuine HP cartridges that I've just replaced.  Any ideas how I can sort this?

[Nal_NR · Accepted solution]

Hi @Alimurr,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are having issues with the print quality. 

Were you able to scan and copy normally without any issues?

Try updating the firmware. Click here. 

If you have performed all the steps from this document and still having issues, I recommend you contact phone support as this could be either the cartridges are faulty or the printer hardware issue. 

Hope this helps! Keep me posted for further assistance

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.