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HP LaserJet Pro M404dw
Microsoft Windows 10 (64-bit)

Installed the drivers Full_Webpack-48.6.4638-LJM404-M405_U_Full_Webpack.exe I'm trying to print a page, from 2 sides, printed manually. When enabled in the printer properties, the "duplex module" setting is "installed". It starts printing on both sides automatically. but only before restarting the PC. After reboot - "duplex module" - "not installed"01_Drv.png02_Dplx.png03_Wnvr.png

1 REPLY 1
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Hi @VolodyaProhoroV,

Welcome to HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

I understand the duplex printing on your HP LaserJet Pro M404dw stops working after a reboot, ensure the "Automatic Two-Sided Duplex Accessory" is set as "Installed" in the printer's Device Settings within your computer's Control Panel > Devices and Printers. 

1. Access Printer Properties:

  • Open the Control Panel on your computer.
  • Navigate to "Devices and Printers"
  • Right-click on the icon for your HP LaserJet Pro M404dw printer and select "Printer properties"

 

2. Check Device Settings:

  • Click on the "Device Settings" tab.
  • Scroll down to the "Installable Options" section.
  • Make sure that "Automatic Two-Sided Duplex Accessory" is listed and set to "Installed"
  • If it's not listed or set to "Not Installed", select "Installed" and click "Apply"

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support 

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