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envy 6234
Microsoft Windows 10 (32-bit)

Error message cartridge cannot be used unless eroled  in instant ink I have been enroled since Jan 2019!!!

2 REPLIES 2
HP Recommended

@Andyroounited, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

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Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

HP Recommended

this problem was a connection problem customer service just deleted my account and then add it back on AND PROBLEM SOLVED

 

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