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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎03-27-2018 04:34 PM

HP Recommended
Product: Envy 7640
Operating System: Microsoft Windows 10 (64-bit)
I have tried to download the full feature software package for Envy 7640 64bit version twice. EN7640_Full_WebPack_40.11.1135.exe (103.1 MB) https://support.hp.com/dk-da/drivers/selfservice/hp-envy-7640-e-all-in-one-printer-series/6617267 When I try to install I first get a message from Microsoft that the file might be dangerous, the I chose the install anyway and I then get the message that the unpack failed. I would really appreciate a solution, I will be thankful for some help.
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-27-2018 05:32 PM

HP Recommended
Hello,

If suggest you to first check if there are any pending Windows 10 updates and install them.

After which you may use the below url to download the software.
https://support.hp.com/sg-en/drivers/selfservice/hp-envy-7640-e-all-in-one-printer-series/6617267
Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-27-2018 05:32 PM

HP Recommended
Hello,

If suggest you to first check if there are any pending Windows 10 updates and install them.

After which you may use the below url to download the software.
https://support.hp.com/sg-en/drivers/selfservice/hp-envy-7640-e-all-in-one-printer-series/6617267
Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
Was this reply helpful? Yes No
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