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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
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‎10-12-2025 08:43 AM

HP Recommended

My HP Deskjet 3762 printer is not working 

the web services button / light is blinking amber 

how can I correct please 

Reply
1 REPLY 1

‎10-15-2025 08:30 AM

HP Recommended

Hi @Roxy66 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I’m really sorry this has disrupted your printing—especially when everything else seems ready and the printer just won’t cooperate. 

 

That blinking amber light on the Web Services button of your HP DeskJet 3762 usually means the printer is having trouble connecting to HP’s cloud services (like ePrint or Instant Ink). 

 

Let’s walk through how to fix it and get your printer back online.

 

Step-by-step actions to fix blinking Web Services light

 

Restart the printer and network

  • Turn off the printer and unplug it from the wall
  • Restart your router and wait until it’s fully online
  • Plug the printer back in and turn it on

 

Check Wi-Fi connection

  • On the printer control panel, press the Wireless button
  • If the light is blinking or off, reconnect using Wireless Setup Mode:
    • Press and hold the Wireless and Cancel buttons together until the power light flashes
    • Use the HP App on your phone or PC to re-add the printer and complete Wi-Fi setup

 

Turn off and re-enable Web Services

  • Open the HP App
  • Tap your printer > Advanced Settings (opens in browser)
  • Go to Web Services > Remove Web Services
  • After removal, go back and choose Enable Web Services
  • Follow the prompts to reconnect

 

Update printer firmware

  • In the HP App, go to Printer Settings > Printer Updates
  • Install any available updates to ensure stable cloud connectivity

Official HP resource for Web Services issues

This guide includes illustrations and model-specific steps for resolving Web Services errors.

 

Let me know if the light continues blinking after these steps or if the printer doesn’t reconnect—I’ll guide you further based on what we find. You’ve done everything right by addressing this early.

 

 

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Take care, and have an amazing day!

 

Regards, 

Hawks_Eye

I am an HP Employee.
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