Unable to sign up to instant ink asking for printer to print out code which isnt happening?

[MsCoco]

Hi, 

I am not able to set up the instant ink as it asks for a code which it says the printer is suppose to print  but....I only get the wireless quick start guide. I am already connected but just need the ink.

Can I just buy ink on the high street? I have tried for several hours now & got no where! 

The telephone help line said they couldnt help me as I am in the UK.

Thanks

[asmita6658]

Hi @MsCoco

Welcome to the HP Support Community. 

Try these steps to print the "Claim Code" - 

1) From the printer control panel, press the Wireless button and the Information button together to print the network configuration page. 
2) Find out the IP address or hostname of the printer from the network configuration page. 
3) In a supported web browser on your computer or a mobile device, type the IP address or hostname assigned to the printer. 
For example, if the IP address is 192.168.0.12, type the following address into a Web browser: http://192.168.0.12. 
4) Click the Web Services tab.
5) In the Web Services Settings section, click Setup, click Continue and follow the onscreen instructions to accept the terms of use.
6) If prompted, choose to allow the printer to check for and install printer updates
7) When the printer is connected to the server, the printer prints an information page. Follow the instructions on the information page to finish the setup.

To know more, please refer to step#1 "Printers without a touchscreen or text-based display" from this document. 

You may also refer to - HP Printers - Enrolling in HP Instant Ink

Let me know how that goes. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!

[MsCoco]

Thank you. I will try what you suggest.

[asmita6658]

@MsCoco

Keep me posted 🙂