-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Unknown error, printer not printing

Create an account on the HP Community to personalize your profile and ask a question
08-21-2024 06:33 AM
Unknown error, printer not printing anymore.
My new printer doesn't work anymore and I need to print urgently some documents.
HP LaserJet MFP M234sdw.
The screen doesn't give me an error, it's spinning non stop.
Thank you
08-21-2024 09:27 AM - edited 08-21-2024 09:33 AM
Maybe one of these reset methods will work. You will have to reconfigure the Wi-fi.
Click here for network setup using HP Smart but in a different language
Network setup video with reset for new router.
This reset might work
Turn the product on while you press and hold the Resume button for 10-20 seconds. The Attention light turns on. Release the Resume button. The Attention and Ready lights cycle while the product restores factory defaults. |
This video shows another way to reset the printer.
m234 scan only July 2025
Wi-Fi direct setup video is here
OCR software is also available.
LaserJet References m234dwe and m234sdwe
Page 33 describes how to print a status report. If it will not print then there is a problem with the ink cartridges. They must be genuine HP.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it