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- HP Community
- Printers
- Printing Errors or Lights & Stuck Print Jobs
- Re: Up 4630 error code OXB80005A8

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07-05-2018 06:00 PM
Welcome to the HP Forums 🙂
I would like to take a moment and thank you for using this forum, it is a great place to find answers & meet like minded tech enthusiasts!
As I understand there's an error on your printer each time you turn it on,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
- Have you performed a hard reset on the printer?
While you respond to that, here's what you need to do:
Step 1: Reset the printer
In some cases, removing the ink cartridges and resetting the printer can clear the error message.
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Turn on the printer.
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Wait until the printer is idle and silent before you continue.
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Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.
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Remove the ink cartridges from the printer.
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With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.
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Wait at least 60 seconds.
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Plug the power cord back into the wall outlet.
NOTE:
HP recommends connecting the printer power cord directly to a wall outlet.
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Reconnect the power cord to the rear of the printer.
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Turn on the printer, if it does not automatically turn on.
The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.
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Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
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Reinsert the ink cartridges, and then close the ink cartridge access door.
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If you receive a prompt to print a calibration page, do so.
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If you disconnected the USB cable, reconnect it to the rear of the printer.
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Try to print.
If the issue persists, check this:
I'm sending out a Private message with the information you need to get this sorted,
Please check your Private message icon on the upper right corner of your HP Forums profile
Next, to your profile Name, you should see a little blue envelope, please click on it
(The reason we are utilizing the private message now, is because the instructions are critical).
Keep me posted,
For I (Or a trusted colleague) shall follow-up on this case to ensure the concern has been addressed,
And your device is up and running again, if you don't get back to us 😉
that said, If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.