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Guidelines
To resolve issues with 0xb90c05a4 error on your OfficeJet series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎04-16-2014 07:59 AM

HP Recommended

Hey!

I have the same issue and i dont have the setup cartridges anymore since i threw them

away.

 

I've tried to do a semi full restart with no further success. Please help!

 

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‎05-24-2014 08:27 AM

HP Recommended

Hi Ciara,

 

I have not been able to use my printer for almost 4 months now......Could you please help me out?

Would be very much appreciated!

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‎05-24-2014 09:36 AM

HP Recommended

@Ciara_B , can you come and check these out again? Thanks! 🙂

I worked for HP.
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‎05-26-2014 03:13 AM

HP Recommended

@KingRuub 

 

You have a DJ 3070a, right? I'm going to send you a private message (check out envelope at top right)

 

Ciara

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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‎06-10-2014 01:41 PM

HP Recommended

can someone plz help me with this issue having the same problem 

 

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‎06-11-2014 04:04 AM

HP Recommended

Hi Ciara,

 

I have the same problem vith a HP PhotoSmart 6510 B211a...

 

Can you please help me to?

 

Best regards,

 

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‎06-13-2014 03:14 AM - last edited on ‎04-20-2016 02:37 PM by HP Administrator

HP Recommended

@mommaresh 

 

Did you use the SETUPs that came with the printer?

 

http://support.hp.com/us-en/document/c02068088

I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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‎06-13-2014 03:30 AM

HP Recommended

Hi Ciara_B

 

Sorry, but it seems that we have lost the SETUP cartridges for the printer 😞

 

regards,

 Brian

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‎06-13-2014 02:20 PM

HP Recommended
Hey Brian
Any joy with calling hp support?
I am speaking for myself and not for HP. Twitter: @Ciara_B_27
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‎06-16-2014 05:29 AM

HP Recommended

Hey Ciara_B,

 

No, have'nt tried that because the printer is more than 3 years old, and it should have been used as a spare printer for our users at home.

 

It bothers me, that I may have to throw it out, because it cannot be used without using the setup cartridges first...

 

regards,

Brian

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