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Vertical lines printing

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HP OfficeJet Pro 9015e
Microsoft Windows 10 (64-bit)

I have a new hp 9015e.  When i add an image to a document, it prints with the vertical or horizontal lines.  I read the other posts and have changed the paper type and installed new ink.   Someone please help or should I just return it!

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By default printer prints in a normal mode for printing text, so when you insert an image there are lines on an image, go to printer setting in driver a set quality to high or best ( one step higher than normal) a see will that help.




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I tried print quality at best and it still prints the lines.

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When you print any photo with best settings how's that printed. You might need to run clean printhead cycle.




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I ran the clean printheads and used best quality; same results, lines.

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From the printers front panel print a quality page report, scan and post here.




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Below is the quality page.  I ran the align cartridge, smear, and cleaned the the heads again.

Quality Page.jpg

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